Tuesday, October 10, 2017

Dear BT Sport...

Look, I understand that you would like feedback, and don't mind you contacting me with the occasional survey.

But...

When I've been working on your survey for 10 minutes and the status bar says I'm only 22% of the way through, then you're taking the piss. Frankly, if I've been working on your survey for 10 minutes, that's already too long. A survey should be five minutes or less.

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