Please Let This Be the End...

Young Surprise! has been ill. Indeed, he has been ill for the past several weeks, starting with overnight vomiting, then all manner of horrible stuff from both ends, endless washing and rewashing of clothes and bedding, and a huge amount of time off nursery (all of which meant working from home, which is fine, but also while trying to keep him looked after).

It's fair to say that it has been a difficult time, to the extent that last night I finally ran out of energy completely and fell asleep while watching TV (which for me basically never happens).

Anyway, it does look like he might finally be over it, and is back at nursery. Or, at least, I desperately hope that he's finally over it!

Fair Play

It's a rare year when you get through Christmas without having to return/replace something. This year, it is a game controller for my nephew, which failed just after the end of the "returns window". Which is far from ideal - consumer law means that defective items should be accepted for return within any reasonable timeframe, but I've found before that consumer law is, sadly, something of an illusion.

Oh well.

So, I got in touch with Amazon, and found myself redirected to their third-party provider. Not good. Then I walked around Amazon's support a second time, and found myself redirected to their third-party provider. Still not good.

But then I went onto their support chat and spoke to an agent (which I strongly suspect to be an AI, but never mind). Anyway, a few minutes there and a return has been arranged.

So, fair play to Amazon - they actually came through, and without too much hassle. Now to actually return the item, collect the refund, and order a replacement...